Whilst this template acknowledges that you were working on other projects, it doesn’t dwell on that point, as no client wants to hear that they are not important, or that they have been pushed to the back of the queue. If we are able to deliver the project earlier, we will of course do so, but I guarantee that it will be with you within 10 days at the most. I do apologise for any inconvenience caused by this delay, and I assure you that the work is our main priority. we are doing everything we can to rectify this issue, and we hope to catch up completely within the next 2-3 weeks. Due to staff shortages and changing requirements from other clients, our scheduling has suffered in the past few weeks, and the consequence of this is that some projects have incurred short delays. Whilst previous reports have all been positive, I have to let you know that we are unable to meet the next deadline, which is in a week’s time. By assuming that an extension will be granted, you are suggesting that this is a reasonable approach in the circumstances.Įmail Template 4 | “ We Were Busy With Other Work”ĭear , Throughout the project, I have provided regular progress updates to keep you informed of completed activities and issues that have arisen. It’s not necessary to explain too much, but you also need to impress on the recipient that this was a serious illness and not just a minor bug. This template explains your unforeseen circumstances without going overboard on the details. Once again, I apologise for the delay and promise to deliver the project very shortly. In view of these circumstances, would it be possible to grant me an extension, so that I can complete the project? I have already completed 80% of the work, and an extension of 2-3 days is all that I need to finalise everything and check it through.
Once discharged, I was ordered to rest for several days, and I have only today been well enough to contact you to let you know about this situation. Four days ago, I was taken ill unexpectedly, and had to go to hospital. I do understand how important this project is to you, and I know that you stressed how critical it was to stick to the deadline. Sincerely, Įmail Template 3 | “I Was Unwell and Unable to Work”ĭear , I’m writing to let you know that I will not be able to complete the project you assigned in time to meet your deadline. Thank you for your patience on this matter, and I look forward to delivering the project shortly, and to working with you again in the future. Now that the strike is over, we have allocated additional resources to this project in order to complete it as quickly as possible. If we could get an extension to the deadline, I assure you your work will be completed and we will work with more diligence to deliver what we promised. My boss and I have been struggling day and night to put another team together and we did, fortunately, finalise a team of five members who will be on board with us for this project. Had the strike not happened, I would have delivered the task on time. The project is really big and valuable to us. I apologise for not letting you know sooner, but this was a very fluid and dynamic situation, and we had hoped that the strike would be resolved quickly enough to still meet your deadline. Everything was going according to schedule, but three days ago my team went on strike, which was called by their union. Sincerely, Įmail Template 2 | “Our staff Went on Strike”ĭear , This email is to inform you that my team has been unable to meet the deadline for your project.
Thank you for your patience on this matter, and I look forward to completing the project very soon. Now that we have all the resources we need to move on with the project, I assure you it will be completed promptly. The delay was caused by a planning error, which failed to consider the time needed to get the reports back from the surveying team. If possible, a short extension to the deadline would enable us to complete the final tasks and hand over the work. Currently, 80% of the work is complete, and we require three more days to deliver the remaining items. However, I assure you that my team and I have been working very hard to try and complete the work as quickly as possible. I was unable to calculate properly how much time this project would take to complete, and I apologise for not being accurate in my estimate. Email Template 1 | “We Underestimated the Time it Would Take”ĭear , I am writing to let you know that I will be unable to meet the deadline for the project you assigned to me last week.
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